1. Program description

SANDBAR JOE'S, LLC ("SANDBAR JOE'S, LLC", "we", "us") operates a customer-care SMS text-messaging program that sends booking confirmations, trip reminders and day-of logistics, waiver and boarding-pass links, and replies to your inquiries about our cruises, charters, and camp programs in Wildwood, NJ. This program does not send marketing or promotional messages.

2. Opting in

You can consent to receive text messages from us by any of the following:

• Checking the dedicated, unchecked SMS consent box on a form on our website and submitting your mobile number;
• Checking the dedicated, unchecked SMS consent box at checkout when you buy public-cruise tickets or book a private charter on our website;
• Starting a text conversation with us through the “Text us” widget on our website;
• Texting our business number, (609) 849-3366, directly — sending any message (for example a question about a cruise) opts you in to conversational replies. Our first reply confirms your opt-in and includes message frequency, rate, and HELP/STOP information;
• Providing your mobile number during a booking and agreeing to receive trip-related messages.

Consent is not a condition of any purchase.

3. Message frequency

Message frequency varies based on your bookings and inquiries. Typical customers receive up to 4 messages per month. Booking-related conversations may involve additional messages.

4. Message and data rates

Message and data rates may apply. Charges are billed by your mobile carrier according to your mobile plan.

5. Opting out

Reply STOP to any message at any time to cancel. After you send STOP, we will send a final message confirming you have been unsubscribed, and you will receive no further messages. To rejoin, reply START or opt in again through our website.

6. Help

Reply HELP to any message for assistance, or contact us at [email protected].

7. Carriers

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier.

8. Privacy

Our handling of your mobile number and personal information is described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

9. Changes

We may update these terms from time to time; the latest version will always be available at this page. Material changes will be communicated in program messages where required.